Business process tangles are a complicated and confused interaction of activities, without clear accountabilities, owners, inputs and outputs. They often develop as companies grow and change, resulting in wasted time and resources.

In this webinar, Brian Hunt of Business Process Agility explains how business tangles occur, how to fix them and how to prevent them. Ge also explains why the ear buds in you pocket or handbag get tangled and how that relates to business process tangles